Resending email receipts is a process in Infoplus. You can begin the process from the “Call Center” app or from within the “OMS Orders” table.
From the “Call Center” app:
- Access
the “Call Center” app. See Access the "Call Center" App for help.
- Click
the “Resend Order Email Receipts”
process. You will be taken to the “OMS Orders” table.
- Select
the order(s) for which you want to resend email receipts by clicking the
checkbox next to each order.
- After
making your selections, click the Next
link at the top of the window.
- Review
the selected order(s), and then click Next
to resend the email receipt(s). The email(s) will be sent.
- Click
Done.
From within the “OMS Order” table:
- Access
the “OMS Order” table. See Access the "OMS Order" Table for help.
- Click
the checkbox next to each order for which you want to resent email receipts.
- Click
the Actions button and select Resent Order Email Receipts.
- Review
the selected order(s), and then click Next
to resend the email receipt(s). The email(s) will be sent.
-
Click Done.