Orders

Call Center: Access the "OMS Orders" Table
The “OMS Order” table includes all orders in Infoplus. From this table, you can create new orders, view and edit existing orders, and run order-related pr...
Mon, 27 Apr, 2015 at 12:29 PM
Call Center: Search for (View) an Order
Two methods in which to search for an order: Enter a keyword (i.e., order number or customer name) into the Quick Search field at the top o...
Mon, 27 Apr, 2015 at 12:29 PM
Call Center: Create a New Order
Access the “OMS Order” table. See Access the "OMS Order" Table for help. NOTE: You can also create an order from the customer record. Within...
Mon, 27 Apr, 2015 at 12:29 PM
Call Center: Edit an Order
NOTE: You cannot edit an order that is in the status of “Shipped” or “In Process”. Access the order to be edited. Two methods: - In the “OMS O...
Mon, 27 Apr, 2015 at 12:29 PM
Call Center: Cancel Orders
If the orders status is “WMS Accepted” or “Entry Paused”, the order can be canceled. Canceling orders is a process in Infoplus. You can begin the...
Mon, 27 Apr, 2015 at 12:29 PM